Shipping policy

Shipping Policy

Last updated: 25 August 2025

Shipping Zones & Rates

United Kingdom

  • Standard Shipping: £2.99

  • Estimated Delivery: 2-5 business days
    European Union (27 countries, including Austria, Belgium, Bulgaria, etc.)

  • Standard International: £7.99

  • Estimated Delivery: 2-11 business days
    International (13 countries, including United Arab Emirates, Australia, Canada, etc.)

  • Standard International: £14.99

  • Estimated Delivery: 3-17 business days

Processing Time

  • Orders are usually processed within 1-2 business days.

  • You will receive a confirmation email once your order has been dispatched.

Order Tracking

  • Once your order is shipped, a tracking number will be provided if available.

  • Use this number to track your parcel with the carrier.

Lost or Damaged Items

  • Empowered is not responsible for delays, lost, or damaged parcels once dispatched.

  • Please contact us at empoweredstoreok@gmail.com if your order does not arrive or arrives damaged.

Returns & Exchanges

  • For information on returns or exchanges, please see our Refund Policy.